Tuesday, January 11, 2011

The 10 Commandments Of Writing Web Content

Editor's Note: The following is another outstanding guest Marketing Mulligans post written by Mickie Kennedy, founder and president of eReleases, a cost-effective electronic press release distribution service, and a widely-regarded and well-respected PR professional who maintains the company's popular PR Fuel blog. This time around, Kennedy delivers 10 excellent tips for developing Web content, a task which requires a vastly different approach than writing for print.
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Writing content for the Web is completely different from writing content for print consumption. People read differently on a computer screen than they do on a piece of paper. Not only do computer monitors make it difficult to read for long periods of time, but people who use the Web tend to be especially impatient, looking for the information they want as quickly as possible.

With all of this in mind, I’ve come up with a list of 10 commandments for writing Web content. Whether you’re writing a blog post, sales copy for your Website, or a press release for online distribution, you should always keep these rules in mind.

1. Keep your headlines clear and catchy. The headline is often times the only thing a reader will first see from your Web content. Maybe they came across a link to a blog post on their Twitter feed, or maybe they’re viewing your headline in the search engine results. Your headline needs to be clear, memorable, and to the point. Put the most important information at the lead of the headline.

2. Get to the point. Web users typically give a new website eight seconds to capture their attention. If they can’t find what they’re looking for by then, they back out of the site. This means you need to get right to the point in your Web content. No long, meandering intros. Cut to the chase so the reader knows he’s in the right place.

3. Link to resources for further information. It’s always a good idea to include links within your content. This is a good way to help readers get more information on a particular subject, and keeps them moving forward on your website.

4. Keep paragraphs to a few short sentences. Online readers are easily overwhelmed. Whenever they see a huge block of text, they usually get scared away. Keep your paragraphs to just a few short sentences so that it’s easy to scan.

5. Use bullet points and numbered lists. People tend to scan content online rather than read it word for word. By using bulleted or numbered lists, you help to make your content quick and easy to scan. Consider this post. If you wanted to, you could scan over it in maybe 15 seconds and get the key information from it.

6. Include subheads to break things up. Subheads are useful for making your content easier to scan, and they help to keep your copy more organized.

7. Optimize your content for relevant keywords. No matter what type of Web content you’re writing, you need to remember that it’s going to be indexed by the search engines. The more search traffic you can drive to it, the better. So, always optimize your content for the right keywords.

8. Write like you talk. The Web tends to be a more conversational, less formal medium of sharing information than most print communication. With that in mind, it’s important that you write content that has a personality and engages the reader. Simply put, just write like you talk. No need to try to dress your content up or make it more complicated than it needs to be.

9. Double check everything. Whenever you put something online, it’s going to be up there forever. The Internet has a long memory. So before you publish anything, double check the facts, and make sure there aren’t any typos.

10. Encourage feedback. The Internet is all about interaction. Now, readers have just as much of a voice as the authors. And that’s a good thing. Just make sure you’re encouraging your readers to give feedback.

© 1998-2011 eReleases® Press Release Distribution. All Rights Reserved.

Friday, January 7, 2011

CMAC President and CEO Keith R. Pillow Featured Again On Nationally-Syndicated Radio Show, "The Business Of Life"

Yesterday, CMAC President and CEO Keith R. Pillow once again co-hosted the nationally-syndicated radio show, "The Business of Life," with host and creator Coach Ron Tunick from 4:00 - 6:00 p.m. PST. The show is heard locally in Ventura County on KKZZ-AM 1400; nationwide on dozens of affiliate stations; and online through "The Business of Life" Website.

Additionally, Keith was the featured guest from 5:30 - 6:00 p.m. PST, during which he discussed marketing strategies for small businesses.

In addition to his radio show, Coach Tunick is also a successful entrepreneur, business executive, motivational speaker, and best-selling author. Currently, he is president and CEO of Nations Transaction Services, Inc. in Newbury Park, California. Drawing from a successful background in finance, banking, sales, and management, Coach Tunick helps companies grow and thrive through positive business practices which he discusses as a sought-after speaker and in his book, The Thinking Room: A New System for Success.

Altered States: How Individual States Rank In Twitter Use Per Capita

Here's another interesting look at current Twitter usage statistics, which continue to shift as rapidly as the site's traffic and user base growth rates.

Do you think you're located in one of America's top tweeting states? Well, that's exactly the question that HubSpot sought to answer when analyzing the latest data from its Twitter Grader tool. The following findings were reported yesterday in this post on AllTwitter.com, MediaBistro's unofficial Twitter resource. Take a look at the map below, and see how your state fared against others in the nation.

The infographic attaches a percentage to each state based on how much higher, or lower, its tweet rate is compared to the national average. The top three states, as indicated by the map, are Massachusetts, Washington, and Oregon. All three states used Twitter more than 60% more than the national average, with leader Massachusetts at 69%.

The research also reviewed the top gainers, states that experienced the most growth in Twitter usage from 2009-2010 compared to the national average. Based on this date, the fastest-growing state over the past year was Utah at 66%.

Click on the map to view a larger version of the graphic:

Wednesday, January 5, 2011

The Link Between Online Advertising And Public Relations

Editor's Note: The following is a guest Marketing Mulligans post written by Jonathan Gardner, director of communications at Vibrant, a worldwide leader in contextual technology and the leading provider of in-text solutions. For several years now, marketers have sat back and watched as digital media has blurred the lines between communications disciplines. With this in mind, Gardner discusses why PR pros should continue to be mindful of developments in the online advertising world and how these impact the public relations domain...for better or for worse. This post first appeared in PRNewser.
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Going into 2011, it is clear that the worlds of online advertising and marketing are being shaped by tremendous forces. But why should anyone outside of advertising care? Because in our experience, none of the disciplines live in isolation: developments in advertising, communications, and PR all resonate with the others in the marketing universe.

In 2011, we think there are phenomena that are of particular relevance to those throughout marketing and communications: the continuing debate over online privacy (“do not track”) and the evolution of content and social media.

Consumers will need to decide what information they want marketers to have in exchange for access to content and advertising that is relevant to their wants and needs. As Facebook founder Mark Zuckerberg put it, the public is unclear if privacy is still a “social norm.” And while government debate over online privacy continues, the industry is advancing an agenda of self-regulation. There is widespread agreement that there needs to be increased transparency in how marketers engage in behavioral targeting.

Whatever the outcome of the privacy issue, marketers are looking beyond behavioral to contextual technologies, which still allow precise targeting at scale. We see surging interest in a whole slate of new contextual marketing innovations that use banner ads, rich media, and video, along with established in-text advertising. This year will bring “super-relevant” dynamic ads with custom content that changes based on the content of a site’s page.

Smart communicators know the new world of content is defined by opportunities – all the new channels for content and the evolution of consumer product companies as “content producers.” PR professionals are stepping up to put in practice what they preach: using social to grow the network effect of communications content, within and beyond their organizations, in B2B and B2C, in every marketing channel. We’ll see amped-up integration of social-sharing and recommendation tools that bridge content and ads, such as toolbars, which have already made inroads with publishers.

As media and technology converge across devices and platforms, the content and channels are crossing boundaries and borders. And so for advertising and communications, what happens in one area will surely be impacting the other in 2011 more than ever before.

© 2011 WebMediaBrands, Inc. All Rights Reserved.

Tuesday, January 4, 2011

The Social Media Version Of The Mood Ring

Even though we're only four days into 2011, amazingly insightful research regarding Twitter usage and demographic statistics continues to pour in from all corners of the globe. Case in point: the recently-released results of a joint study by Harvard and Northeastern University which tracked the nation's tweets minute-by-minute over the last three years to determine precisely what their mood is at various time of the day.

A waste of time, you think? Perhaps not. The research revealed that Americans are happiest in the morning and late evening, and most depressed on Thursday afternoons. Interestingly enough, Americans are happiest on Sunday mornings, the study found. Some of these variations can be explained by the three-hour difference between the West and East Coasts; essentially, this means that the West Coast is happy three hours after East Coast residents. A detailed analysis of the study can be reviewed in this post on Business Insider.

To summarize their results, Harvard and Northeastern researchers created the following time-lapse video showing a typical day's tweeting activity, with red being grumpy and green being happy:

And the insights don't end there. According to the researchers, several interesting trends can be observed in the data on both daily and weekly bases. Check out the following graphs, as well as the cartogram illustrating state-by-state variations:

Daily Variations

Weekly Variations

Cartogram

For additional insight on Twitter usage statistics, please check out our pre-Christmas post, entitled "The User Demographics And Usage Patterns Of Twitter," which discusses the prestigious Pew Research Center’s Internet & American Life Project's findings that only 8% of American adults that are online are now using Twitter, among other interesting data.

Saturday, January 1, 2011

Social Media Commandment #1: KNOW Your Audience

Happy New Year, one and all!

I thought I'd kick off 2011 with a humorous blog post, and hopefully one that sets the tone for the rest of the year. While busy closing out year-end business today, I happened to come across this hilarious cartoon on Mashable, and I just couldn't resist sharing it here on Marketing Mulligans:

See you later on this year...